How-to Close Announcement Banners on Zoho Desk

To permanently close it, you should follow the instructions on it, for example, the banner below that was announcing the new Skill-based feature the solution would be:

Go to Settings ==> Automations ==> Skills

Then, the system will notice that you've checked the new feature, then you can close the banner and it won't reappear again =)

Just to clarify - the fix isn't clicking on the banner - the fix is clicking on the new functionality within the settings menu first THEN the banner.

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